Search found 645 matches

by admin
Thu Nov 26, 2020 4:52 pm
Forum: Bug Reports and Technical Issues
Topic: Error: Access violation at 0x_ (tried to write to 0x_), program terminated.
Replies: 3
Views: 11

Re: Error: Access violation at 0x_ (tried to write to 0x_), program terminated.

Ric_Walker, please download the attached file, unpack it, run and click on the Test button. Copy-paste what will be shown in the app here. Thanks!
by admin
Thu Nov 26, 2020 1:26 pm
Forum: Bug Reports and Technical Issues
Topic: Error: Access violation at 0x_ (tried to write to 0x_), program terminated.
Replies: 3
Views: 11

Re: Error: Access violation at 0x_ (tried to write to 0x_), program terminated.

That's an interesting observation you made in the last sentence. Will check on our side what could be causing the error message. Will update this post once I have more info.
by admin
Thu Nov 26, 2020 1:19 pm
Forum: General Discussions
Topic: Windows 10 64-bit / Outlook 2019 / multiple users
Replies: 3
Views: 724

Re: Windows 10 64-bit / Outlook 2019 / multiple users

Did you run the sync wizard in OAS for her phone, as well? As she'd need to have a separate type of connection.
by admin
Mon Nov 16, 2020 1:14 pm
Forum: General Discussions
Topic: Windows 10 64-bit / Outlook 2019 / multiple users
Replies: 3
Views: 724

Re: Windows 10 64-bit / Outlook 2019 / multiple users

You wife's Windows account is on the same PC as yours? If so, you'd like to sync your wife's phone with your Outlook data or she has her own outlook profile? Thanks!
by admin
Mon Nov 16, 2020 1:05 pm
Forum: General Discussions
Topic: Cannot choose Outlook-Android Sync account to add contact
Replies: 1
Views: 295

Re: Cannot choose Outlook-Android Sync account to add contact

Confirm, this seems to be the case on some devices, will attempt to improve in the next update. What you can do at the moment is to choose to sync contacts from Outlook into the Google's account in OAS settings (tap on Menu->Settings->Sync Settings->Account to sync contacts into). Thanks!
by admin
Tue Sep 15, 2020 7:38 am
Forum: General Discussions
Topic: Evaluation License
Replies: 6
Views: 4342

Re: Evaluation License

Sorry it means Private Message. Please click on my name and you'll be able to see the following option: PM: Send private message
by admin
Thu Sep 03, 2020 7:56 pm
Forum: General Discussions
Topic: Evaluation License
Replies: 6
Views: 4342

Re: Evaluation License

Please send me a PM and mention the app you're using, will forward you a temporarily license key.
by admin
Thu Sep 03, 2020 7:54 pm
Forum: General Discussions
Topic: Sync rules in Outlook
Replies: 1
Views: 1314

Re: Sync rules in Outlook

Unfortunately mail rules cannot be synchronized. What you can do is to import/export them using built-in tools.
by admin
Thu Sep 03, 2020 2:45 pm
Forum: General Discussions
Topic: Evaluation License
Replies: 6
Views: 4342

Re: Evaluation License

There's the 30-day trial version available and you don't need a license for it. If your trial period has already expired, please send me a PM, will forward you an extended license. Thanks!
by admin
Thu Aug 13, 2020 11:43 am
Forum: Bug Reports and Technical Issues
Topic: No default email client
Replies: 1
Views: 2423

Re: No default email client

Please check if you downloaded the correct version of the program (32-bit vs 64-bit).
by admin
Tue Apr 14, 2020 8:04 am
Forum: General Discussions
Topic: Changing Phone Contacts From Read-only?
Replies: 10
Views: 57717

Re: Changing Phone Contacts From Read-only?

Which accounts does the app show are available on your phone when you select the "Account to sync contacts into" option? Thanks!
by admin
Mon Feb 03, 2020 9:36 am
Forum: Bug Reports and Technical Issues
Topic: Read only contacts
Replies: 1
Views: 6071

Re: Read only contacts

Which account do you synchronize your contacts into?
by admin
Wed Dec 04, 2019 10:59 am
Forum: Bug Reports and Technical Issues
Topic: Add Store Error When Selecting Remote PST file
Replies: 19
Views: 26692

Re: Add Store Error When Selecting Remote PST file

No, not so far, unfortunately. As we're still unable to reproduce the issue on our side even with the precise Outlook version your mentioned.
by admin
Thu Nov 21, 2019 8:46 am
Forum: Bug Reports and Technical Issues
Topic: Add Store Error When Selecting Remote PST file
Replies: 19
Views: 26692

Re: Add Store Error When Selecting Remote PST file

Okay, then my only guess would be the specific Outlook version that you have. Will try to get it to check if that's true.
by admin
Mon Nov 18, 2019 9:32 am
Forum: Bug Reports and Technical Issues
Topic: Add Store Error When Selecting Remote PST file
Replies: 19
Views: 26692

Re: Add Store Error When Selecting Remote PST file

The error means Outlook is not able to add the PST file to its store and that's where EZOS accesses it from. As to why this happens - we're still investigating. I assume you're able to open the PST either from NAS or from mapped folder from Outlook?