Outlook-Android Sync & EZOutlookSync

Yes, please forward me the order id number via PM.

Unfortunately, it is very difficult to say why it is so in this particular case. A re-installation of Outlook may help, though I am not sure if that's a viable way out for you.

Are you able to see the suggested contacts in the Contacts module in Outlook?

Please forward me the latest log file via PM, will check what's causing that. Thanks!

mtruitt, please get the latest version, which is 3.1 at the moment. Will it make any difference?

jimglinsky, is Outlook 2016 installed on your PC? What's its edition (32 or 64-bit one)?

And you have the latest version of OAS, which is 3.1? Also, what's the error message that the 64-bit version of the app gives you?

What's your Outlook version?

Please check out the default (built in) Calendar and Contacts apps on your phone, all the corresponding data should be there.

You can simply remove data for most of the contacts in the middle of the log file, if you don't wish to include it. We mostly need info about your events so that we can see what's causing their incorrect sync, plus additional data for the end part of the log file where the AV error is recorded. Than...

It will work with Office 365. All the latest info about OAS is on the web site: www.ezoutlooksync.com. Thanks.

Please forward me the latest log file via PM (you can access it by clicking on Tools->Last log), will check what's going on with the sync. Thanks.

What if you disable the compatibility mode for the 3.0 version, will it still continue to work?

You shouldn't downgrade your system as the latest version OAS is fully compatible with Win10. Was there any error message with the OAS 3.1 version?

Please post a screenshot of the error message here. Thanks!

Please see the guide in the Troubleshooting section here: https://www.ezoutlooksync.com/?r=support&pr=tutor#.