Search found 656 matches

by admin
Fri Nov 23, 2018 10:31 am
Forum: Bug Reports and Technical Issues
Topic: No outlook installation detected
Replies: 24
Views: 45712

Re: No outlook installation detected

Yes, please forward me the order id number via PM.
by admin
Fri Nov 16, 2018 8:00 am
Forum: Bug Reports and Technical Issues
Topic: No outlook installation detected
Replies: 24
Views: 45712

Re: No outlook installation detected

Unfortunately, it is very difficult to say why it is so in this particular case. A re-installation of Outlook may help, though I am not sure if that's a viable way out for you.
by admin
Fri Nov 16, 2018 7:58 am
Forum: General Discussions
Topic: Outlook "Suggested Contacts"
Replies: 3
Views: 15379

Re: Outlook "Suggested Contacts"

Are you able to see the suggested contacts in the Contacts module in Outlook?
by admin
Fri Nov 16, 2018 7:53 am
Forum: Bug Reports and Technical Issues
Topic: Access Violation
Replies: 1
Views: 6912

Re: Access Violation

Please forward me the latest log file via PM, will check what's causing that. Thanks!
by admin
Tue Nov 06, 2018 8:38 am
Forum: Bug Reports and Technical Issues
Topic: No outlook installation detected
Replies: 24
Views: 45712

Re: No outlook installation detected

mtruitt, please get the latest version, which is 3.1 at the moment. Will it make any difference?

jimglinsky, is Outlook 2016 installed on your PC? What's its edition (32 or 64-bit one)?
by admin
Fri Nov 02, 2018 7:40 am
Forum: Bug Reports and Technical Issues
Topic: No outlook installation detected
Replies: 24
Views: 45712

Re: No outlook installation detected

And you have the latest version of OAS, which is 3.1? Also, what's the error message that the 64-bit version of the app gives you?
by admin
Thu Nov 01, 2018 1:20 pm
Forum: Bug Reports and Technical Issues
Topic: No outlook installation detected
Replies: 24
Views: 45712

Re: No outlook installation detected

What's your Outlook version?
by admin
Mon Oct 01, 2018 7:23 am
Forum: General Discussions
Topic: Where are my Calendar and Contacts in OAS?
Replies: 1
Views: 9147

Re: Where are my Calendar and Contacts in OAS?

Please check out the default (built in) Calendar and Contacts apps on your phone, all the corresponding data should be there.
by admin
Tue Sep 11, 2018 7:18 am
Forum: Bug Reports and Technical Issues
Topic: Calendar sync issues
Replies: 3
Views: 11228

Re: Calendar sync issues

You can simply remove data for most of the contacts in the middle of the log file, if you don't wish to include it. We mostly need info about your events so that we can see what's causing their incorrect sync, plus additional data for the end part of the log file where the AV error is recorded. Than...
by admin
Mon Sep 10, 2018 7:09 am
Forum: General Discussions
Topic: Outlook-Android Sync not running on 64bit
Replies: 7
Views: 20801

Re: Outlook-Android Sync not running on 64bit

It will work with Office 365. All the latest info about OAS is on the web site: www.ezoutlooksync.com. Thanks.
by admin
Mon Sep 10, 2018 7:06 am
Forum: Bug Reports and Technical Issues
Topic: Calendar sync issues
Replies: 3
Views: 11228

Re: Calendar sync issues

Please forward me the latest log file via PM (you can access it by clicking on Tools->Last log), will check what's going on with the sync. Thanks.
by admin
Wed Aug 29, 2018 6:11 am
Forum: General Discussions
Topic: Outlook-Android Sync not running on 64bit
Replies: 7
Views: 20801

Re: Outlook-Android Sync not running on 64bit

What if you disable the compatibility mode for the 3.0 version, will it still continue to work?
by admin
Thu Aug 23, 2018 6:24 am
Forum: General Discussions
Topic: Outlook-Android Sync not running on 64bit
Replies: 7
Views: 20801

Re: Outlook-Android Sync not running on 64bit

You shouldn't downgrade your system as the latest version OAS is fully compatible with Win10. Was there any error message with the OAS 3.1 version?
by admin
Fri Aug 17, 2018 5:07 am
Forum: General Discussions
Topic: Syncing
Replies: 1
Views: 8735

Re: Syncing

Please post a screenshot of the error message here. Thanks!
by admin
Mon Jul 02, 2018 9:15 am
Forum: Bug Reports and Technical Issues
Topic: Add Store Error When Selecting Remote PST file
Replies: 19
Views: 39366

Re: Add Store Error When Selecting Remote PST file

Please see the guide in the Troubleshooting section here: https://www.ezoutlooksync.com/?r=support&pr=tutor#.