How long does it take to get an email response with real key

General talk about our software.
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csirialto
Posts: 1
Joined: Mon Jun 25, 2007 7:44 pm

How long does it take to get an email response with real key

Post by csirialto »

I purchased your product less than a year ago, it stopped working stating that the temporary license key expired. Why issue temporary keys to paying customers? You are making it harder on yourselves to support this product. Will the new key also expire? this is becoming a thorn in my side. Additionally, Your phone numbers do not work and I have not yet heard back from my email.

Signed,
Losing patience
admin
Site Admin
Posts: 660
Joined: Mon Jan 03, 2005 5:21 pm

Post by admin »

It usually takes no more than 24 hours. If you emailed us with the key request, please check your SPAM filter/folder for our reply message.

I also answered you privately, please do not duplicate your requests. Thanks.
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