Contacts display incomplete data

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cohenmike
Posts: 3
Joined: Tue Feb 09, 2021 5:50 pm

Contacts display incomplete data

Post by cohenmike »

Did recent update on Samsung Galaxy 20+ cause contacts to display only name and groups after a sync? Phone numbers, email addresses, notes and other information are captured during the sync, but are not displayed in "Contacts."
admin
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Joined: Mon Jan 03, 2005 5:21 pm

Re: Contacts display incomplete data

Post by admin »

Which Android OS number that update brought to the device?
cohenmike
Posts: 3
Joined: Tue Feb 09, 2021 5:50 pm

Re: Contacts display incomplete data

Post by cohenmike »

Android 11
Build number RP1A.200720.012.G986USQU1CTLB
admin
Site Admin
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Joined: Mon Jan 03, 2005 5:21 pm

Re: Contacts display incomplete data

Post by admin »

Could you please make a test contact with all the major fields filled in Outlook, then sync it over to Android and share screenshots how it looks like as in Outlook as in Android? Thanks!
cohenmike
Posts: 3
Joined: Tue Feb 09, 2021 5:50 pm

Re: Contacts display incomplete data

Post by cohenmike »

I just ran an Outlook-Android sync for a "The TEST CONTACT"
Contact.jpg shows how it looks like in the Contacts app on the Samsung 20+ cell phone
We know all of the contact information is being synced, as evidenced by what the cell phone shows in Phone app (PhoneContact.jpg).
And, when I share "The TEST CONTACT" in the Contacts app to an email account, it appears as a vcf file with all of the information that I would want to see in the Contacts app on the cell phone.
Attachments
TestContactVCF.jpg
TestContactVCF.jpg (109.18 KiB) Viewed 2003 times
Contact.jpg
Contact.jpg (19.6 KiB) Viewed 2003 times
PhoneContact.jpg
PhoneContact.jpg (32.46 KiB) Viewed 2003 times
admin
Site Admin
Posts: 651
Joined: Mon Jan 03, 2005 5:21 pm

Re: Contacts display incomplete data

Post by admin »

Thanks very much! Working on it.
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