access violation at address 004CAA51...read address 00000009

Post your bug reports and support issues here.
davidgrover
Posts: 1
Joined: Mon Mar 12, 2007 2:39 pm

Access Violation Errors

Post by davidgrover »

I always get access violation errors after every few syncs, very frustrating. Deleting the ini and starting over fixes problem for a short while. Is there a final patch for this yet? The patches tried so far didn't seem to fix the problem.
nenad
Posts: 16
Joined: Sun Jan 28, 2007 12:52 pm

Post by nenad »

With latest patch EZOutlookSyncPro1.6 (link is on previous page) I don't have any more of any problems. It is syncing well, and there is no access violation error.

There is only one glitch: if, from some reasons, one of the PST files is not accessible at the time when sync is attempted (locked, remote computer shut down etc.), once when it become accessible again, EZSync somehow lost info what was synchronized and what was not, so it starts all from beginnings, meaning it just copy source to target and target to source. So, duplicate items can be created.

Besides that in those very special circumstances, everything works fine.
nenad
Posts: 16
Joined: Sun Jan 28, 2007 12:52 pm

Post by nenad »

admin
Site Admin
Posts: 650
Joined: Mon Jan 03, 2005 5:21 pm

Post by admin »

The latest build is indeed:
http://www.ezoutlooksync.com/download/t ... ncPro8.zip

The one mentioned by nenad still contained some "String list does not allow duplicates" errors..
fyw
Posts: 5
Joined: Thu Mar 15, 2007 8:37 pm

EZOutlookSync8

Post by fyw »

I have been having the documented problem:

Access violation at address 004CD53F in module 'EZOutlookSync.exe'. Read of addres 00000009.

I was using v 1.5 .

I downloaded the newest release "EZOutlookSync8.zip" and ran it.

I now receive the string handling error that is also documented:

"String list does not allow duplicates"

The program does not generate a log file before the error happens.

I am using XP Pro SP2. I am trying to sync Tasks, Calendar, Contacts and Journal.

I have only had one successful sync since I purchased the software.

Please Help!!
admin
Site Admin
Posts: 650
Joined: Mon Jan 03, 2005 5:21 pm

Post by admin »

When exactly does the "String list does not allow duplicates" error appear? If there's no log file I assume it happens fraction of a second after you press the Synchronize button? Were you using Wizard or tried to synchronize manually? In either case please try to invert your actions. I.E. if you used wizard, skip it and synchronize manually and vice versa. Thanks!
fyw
Posts: 5
Joined: Thu Mar 15, 2007 8:37 pm

String list does not allow duplicates

Post by fyw »

When I try to sync (no matter what method) it shows a box "Please wait, loading data ..." and then the error happens almost immediately.

I am trying to "sync" .. not push or pull data.


I changed the options on the calendar and task lists to include the body of the entry when picking items to sync, and the sync ran. That's once in a row.

Hope this helps in finding the problems.
admin
Site Admin
Posts: 650
Joined: Mon Jan 03, 2005 5:21 pm

Post by admin »

fyw, it means you havn't deleted old INI and EZO files from the program's directory. Please do that then try to synchronize again and then let us know the results. Thanks!
fyw
Posts: 5
Joined: Thu Mar 15, 2007 8:37 pm

String list does not allow duplicates

Post by fyw »

Sorry to be the messanger of bad news but:

I deleted those files and started from the wizard and got the same string list error. :-(

Glad to be the messanger of good news:

Then I ran it manually and it worked. :-)
admin
Site Admin
Posts: 650
Joined: Mon Jan 03, 2005 5:21 pm

Post by admin »

fyw, can you please start the application again and try to synchronize using the wizard? If the error message appears, please forward us either the latest log file to ezsupport[at]ezoutlooksync.com or simply copy-paste it here. Thank you!
fyw
Posts: 5
Joined: Thu Mar 15, 2007 8:37 pm

String list does not allow duplicates

Post by fyw »

3/21/2007 4:40:40 AM SyncFolders Begin
3/21/2007 4:40:40 AM Start synchronizing
3/21/2007 4:40:51 AM SyncFolders Init OK
3/21/2007 4:40:58 AM Folders1.Count 66
3/21/2007 4:40:58 AM Folders2.Count 98
3/21/2007 4:40:58 AM Folders1[0].FolderIDStr 000000006D4CC2E61513614791F7126A64CA29DD22800000
3/21/2007 4:40:58 AM Folders2[0].FolderIDStr 00000000009CFD2160B98F41A125CB65178B082822800000
3/21/2007 4:40:58 AM FolderID1 000000006D4CC2E61513614791F7126A64CA29DD22800000
3/21/2007 4:40:58 AM FolderID2 00000000009CFD2160B98F41A125CB65178B082822800000
3/21/2007 4:40:58 AM Source: \\192.168.234.71\Outlook\Outlook.pst
3/21/2007 4:40:58 AM Target: C:\Documents and Settings\fyw\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst
3/21/2007 4:40:58 AM Synchronization Mode: Source <-> Target
3/21/2007 4:40:58 AM Folder.FolderIDStr 00000000009CFD2160B98F41A125CB65178B082842820000
3/21/2007 4:40:58 AM Folder.ItemCount 3
3/21/2007 4:40:58 AM Folders1.ItemCount 3
3/21/2007 4:40:58 AM SynchronizeFolders Begin
3/21/2007 4:40:58 AM Comparing folders "limbo"
3/21/2007 4:40:58 AM Folder item type: Unknown
3/21/2007 4:40:58 AM SynchronizeFolders Init OK
3/21/2007 4:40:59 AM Info1.Count 3
3/21/2007 4:40:59 AM Info2.Count 3
3/21/2007 4:40:59 AM FoldersCompare.Count 6
3/21/2007 4:40:59 AM FoldersCompare 000000006D4CC2E61513614791F7126A64CA29DDA4272800,00000000009CFD2160B98F41A125CB65178B082864922000| 9
3/21/2007 4:40:59 AM Item1.FItemIDStr 000000006D4CC2E61513614791F7126A64CA29DDA4272800
3/21/2007 4:40:59 AM Item2.FItemIDStr 00000000009CFD2160B98F41A125CB65178B082864922000
3/21/2007 4:40:59 AM FoldersCompare 000000006D4CC2E61513614791F7126A64CA29DDA4272800,00000000009CFD2160B98F41A125CB65178B082864922000| 5
3/21/2007 4:40:59 AM Item1.FItemIDStr 000000006D4CC2E61513614791F7126A64CA29DDA4272800
3/21/2007 4:40:59 AM Item2.FItemIDStr 00000000009CFD2160B98F41A125CB65178B082864922000
3/21/2007 4:40:59 AM SynchronizeFolders Free OK
3/21/2007 4:40:59 AM Error: String list does not allow duplicates
admin
Site Admin
Posts: 650
Joined: Mon Jan 03, 2005 5:21 pm

Post by admin »

Thanks. There's the new version of EZOS Pro 1.6 Beta 1 available for download:
viewtopic.php?t=835
Let's continue our discussion in that thread.
nenad
Posts: 16
Joined: Sun Jan 28, 2007 12:52 pm

Post by nenad »

I don't have any problems since EZOutlokSyncPro6 , and I am using it for sync few times a day...

No problems neither with EZOutlokSyncPro8 (1.5 patch 8 )

Hope it will stay that way.
Last edited by nenad on Tue Apr 03, 2007 3:06 pm, edited 1 time in total.
admin
Site Admin
Posts: 650
Joined: Mon Jan 03, 2005 5:21 pm

Post by admin »

Thanks for your note, nenad. Within a month we plan to have the final release of EZOS 1.6.
nenad
Posts: 16
Joined: Sun Jan 28, 2007 12:52 pm

Post by nenad »

Now I am using 1.6 Beta 1

So far, so good, no problems at all.

P.S. check this link:

http://www.ezoutlooksync.com/index.php? ... %201%20Pro
Post Reply