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Access Violation Errors

Posted: Mon Mar 12, 2007 2:46 pm
by davidgrover
I always get access violation errors after every few syncs, very frustrating. Deleting the ini and starting over fixes problem for a short while. Is there a final patch for this yet? The patches tried so far didn't seem to fix the problem.

Posted: Mon Mar 12, 2007 3:25 pm
by nenad
With latest patch EZOutlookSyncPro1.6 (link is on previous page) I don't have any more of any problems. It is syncing well, and there is no access violation error.

There is only one glitch: if, from some reasons, one of the PST files is not accessible at the time when sync is attempted (locked, remote computer shut down etc.), once when it become accessible again, EZSync somehow lost info what was synchronized and what was not, so it starts all from beginnings, meaning it just copy source to target and target to source. So, duplicate items can be created.

Besides that in those very special circumstances, everything works fine.

Posted: Mon Mar 12, 2007 3:29 pm
by nenad

Posted: Tue Mar 13, 2007 8:13 pm
by admin
The latest build is indeed:
http://www.ezoutlooksync.com/download/t ... ncPro8.zip

The one mentioned by nenad still contained some "String list does not allow duplicates" errors..

EZOutlookSync8

Posted: Thu Mar 15, 2007 8:57 pm
by fyw
I have been having the documented problem:

Access violation at address 004CD53F in module 'EZOutlookSync.exe'. Read of addres 00000009.

I was using v 1.5 .

I downloaded the newest release "EZOutlookSync8.zip" and ran it.

I now receive the string handling error that is also documented:

"String list does not allow duplicates"

The program does not generate a log file before the error happens.

I am using XP Pro SP2. I am trying to sync Tasks, Calendar, Contacts and Journal.

I have only had one successful sync since I purchased the software.

Please Help!!

Posted: Fri Mar 16, 2007 9:54 am
by admin
When exactly does the "String list does not allow duplicates" error appear? If there's no log file I assume it happens fraction of a second after you press the Synchronize button? Were you using Wizard or tried to synchronize manually? In either case please try to invert your actions. I.E. if you used wizard, skip it and synchronize manually and vice versa. Thanks!

String list does not allow duplicates

Posted: Fri Mar 16, 2007 1:09 pm
by fyw
When I try to sync (no matter what method) it shows a box "Please wait, loading data ..." and then the error happens almost immediately.

I am trying to "sync" .. not push or pull data.


I changed the options on the calendar and task lists to include the body of the entry when picking items to sync, and the sync ran. That's once in a row.

Hope this helps in finding the problems.

Posted: Sat Mar 17, 2007 10:21 am
by admin
fyw, it means you havn't deleted old INI and EZO files from the program's directory. Please do that then try to synchronize again and then let us know the results. Thanks!

String list does not allow duplicates

Posted: Sat Mar 17, 2007 2:18 pm
by fyw
Sorry to be the messanger of bad news but:

I deleted those files and started from the wizard and got the same string list error. :-(

Glad to be the messanger of good news:

Then I ran it manually and it worked. :-)

Posted: Wed Mar 21, 2007 11:33 am
by admin
fyw, can you please start the application again and try to synchronize using the wizard? If the error message appears, please forward us either the latest log file to ezsupport[at]ezoutlooksync.com or simply copy-paste it here. Thank you!

String list does not allow duplicates

Posted: Wed Mar 21, 2007 11:44 am
by fyw
3/21/2007 4:40:40 AM SyncFolders Begin
3/21/2007 4:40:40 AM Start synchronizing
3/21/2007 4:40:51 AM SyncFolders Init OK
3/21/2007 4:40:58 AM Folders1.Count 66
3/21/2007 4:40:58 AM Folders2.Count 98
3/21/2007 4:40:58 AM Folders1[0].FolderIDStr 000000006D4CC2E61513614791F7126A64CA29DD22800000
3/21/2007 4:40:58 AM Folders2[0].FolderIDStr 00000000009CFD2160B98F41A125CB65178B082822800000
3/21/2007 4:40:58 AM FolderID1 000000006D4CC2E61513614791F7126A64CA29DD22800000
3/21/2007 4:40:58 AM FolderID2 00000000009CFD2160B98F41A125CB65178B082822800000
3/21/2007 4:40:58 AM Source: \\192.168.234.71\Outlook\Outlook.pst
3/21/2007 4:40:58 AM Target: C:\Documents and Settings\fyw\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst
3/21/2007 4:40:58 AM Synchronization Mode: Source <-> Target
3/21/2007 4:40:58 AM Folder.FolderIDStr 00000000009CFD2160B98F41A125CB65178B082842820000
3/21/2007 4:40:58 AM Folder.ItemCount 3
3/21/2007 4:40:58 AM Folders1.ItemCount 3
3/21/2007 4:40:58 AM SynchronizeFolders Begin
3/21/2007 4:40:58 AM Comparing folders "limbo"
3/21/2007 4:40:58 AM Folder item type: Unknown
3/21/2007 4:40:58 AM SynchronizeFolders Init OK
3/21/2007 4:40:59 AM Info1.Count 3
3/21/2007 4:40:59 AM Info2.Count 3
3/21/2007 4:40:59 AM FoldersCompare.Count 6
3/21/2007 4:40:59 AM FoldersCompare 000000006D4CC2E61513614791F7126A64CA29DDA4272800,00000000009CFD2160B98F41A125CB65178B082864922000| 9
3/21/2007 4:40:59 AM Item1.FItemIDStr 000000006D4CC2E61513614791F7126A64CA29DDA4272800
3/21/2007 4:40:59 AM Item2.FItemIDStr 00000000009CFD2160B98F41A125CB65178B082864922000
3/21/2007 4:40:59 AM FoldersCompare 000000006D4CC2E61513614791F7126A64CA29DDA4272800,00000000009CFD2160B98F41A125CB65178B082864922000| 5
3/21/2007 4:40:59 AM Item1.FItemIDStr 000000006D4CC2E61513614791F7126A64CA29DDA4272800
3/21/2007 4:40:59 AM Item2.FItemIDStr 00000000009CFD2160B98F41A125CB65178B082864922000
3/21/2007 4:40:59 AM SynchronizeFolders Free OK
3/21/2007 4:40:59 AM Error: String list does not allow duplicates

Posted: Wed Mar 21, 2007 2:41 pm
by admin
Thanks. There's the new version of EZOS Pro 1.6 Beta 1 available for download:
viewtopic.php?t=835
Let's continue our discussion in that thread.

Posted: Fri Mar 30, 2007 8:46 pm
by nenad
I don't have any problems since EZOutlokSyncPro6 , and I am using it for sync few times a day...

No problems neither with EZOutlokSyncPro8 (1.5 patch 8 )

Hope it will stay that way.

Posted: Tue Apr 03, 2007 12:57 pm
by admin
Thanks for your note, nenad. Within a month we plan to have the final release of EZOS 1.6.

Posted: Sun Apr 15, 2007 2:05 am
by nenad
Now I am using 1.6 Beta 1

So far, so good, no problems at all.

P.S. check this link:

http://www.ezoutlooksync.com/index.php? ... %201%20Pro