Sync removed all contacts except for Recent call contacts

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CKAY
Posts: 2
Joined: Fri Sep 10, 2021 10:41 am

Sync removed all contacts except for Recent call contacts

Post by CKAY »

I have been using Outlook-Android Sync for several years and all worked very well.
Today I tried to update my contacts on my Samsung Galaxy A52 for the first time and it wiped out all contacts except any who had been on my list of RECENT phone conversations. As was my normal practice I did a 1 way sync from Outlook to Android. Since then I have tried again and the message is that 0 changes were made. Any suggestions as to what is wrong.
CKAY
Posts: 2
Joined: Fri Sep 10, 2021 10:41 am

Re: Sync removed all contacts except for Recent call contacts

Post by CKAY »

Just checked and calendar has updated with latest entries.
admin
Site Admin
Posts: 655
Joined: Mon Jan 03, 2005 5:21 pm

Re: Sync removed all contacts except for Recent call contacts

Post by admin »

May I ask you to please forward us the log file of that synchronization? Will be able to understand better what happened then. Thanks!
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