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Contact picture issue

Posted: Sat Jan 16, 2016 12:07 pm
by orchidpop
I had an interesting situation. I had a contact that had a first name, a partial address, and a contact picture. I got his last name and an updated picture, and saved these and synced it. The full name carried over, but the updated picture did not. I had to remove the picture, sync, add a picture again, and sync in order to get the revised picture on Android.

Re: Contact picture issue

Posted: Mon Jan 18, 2016 12:15 am
by orchidpop
I had this happen again, and in this case, it was a fully fleshed-out contact that had an existing picture. When I synced and saw the picture was the old one, I removed the picture from the contact, synced, re-added the picture, and synced again, and then it took. I had tried initially doing a Remove Picture first from Outlook, thinking it was only changing the picture that did not get noticed, but apparently the product does not notice picture changes as something to update unless there is no picture on Android on an existing contact.

Does this help?

Re: Contact picture issue

Posted: Mon Jan 18, 2016 7:49 am
by admin
Confirm the problem, thanks very much for the detailed report. The issue will be fixed in the next version.

Re: Contact picture issue

Posted: Mon Jan 18, 2016 11:15 am
by orchidpop
Sweet! Thanks as always.

Re: Contact picture issue

Posted: Tue Jun 12, 2018 6:01 am
by WallaceTurner
admin wrote: Tue Feb 07, 2017 7:22 amYes, long time ago.
Thanks for fixing the issue, admin. I too faced the same problem at that time, but could never manage to thank you for rectifying the problem. :)

Re: Contact picture issue

Posted: Sat Oct 13, 2018 11:58 am
by NyellBarnet
Thanks for fixing the issue, admin. :)

Re: Contact picture issue

Posted: Fri Dec 21, 2018 12:50 pm
by GregMinor
WallaceTurner wrote: Tue Jun 12, 2018 6:01 am
admin wrote: Tue Feb 07, 2017 7:22 amYes, long time ago.
Thanks for fixing the issue, admin. I too faced the same problem at that time, but could never manage to thank you for rectifying the problem. :)
I would also take upon this opportunity to thank admin and team for rectifying the problem.

Re: Contact picture issue

Posted: Wed May 01, 2019 12:26 am
by Dominicoz
I removed the picture from the contact, synced, re-added the picture, and synced again, but nothing happen

Re: Contact picture issue

Posted: Thu May 02, 2019 9:05 am
by admin
Please mention your OAS version number.