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MAPI Error 800004005 - New Install

Posted: Fri Aug 11, 2006 4:58 pm
by wolfego
I just installed on an XP machine. When I attempt to start I get Mapi error 800004005.

Any suggestions?

Thx,
Bernie

Posted: Sat Aug 12, 2006 10:42 am
by admin
Yes, please try to do the following (in order of importance):

1. Close Outlook.
2. Make sure that the PST file is not being used by any other program
3. Run the Unlocker tool: http://ccollomb.free.fr/unlocker/